Fixing the problem of Outlook email not working will be solved by solutions. This problem can occur on a Windows PC, a Mac, or the Outlook online version. Outlook should be restarted. Outlook (and other software) may occasionally hold up or cease operating entirely. Closing and reopening Outlook may resolve any difficulties preventing you from receiving emails. Examine your internet connection. If the statuses Disconnected, Working Offline, or Trying to Connect appear in the Outlook status bar, you may be experiencing network connectivity troubles or Outlook is configured to function offline.