HP recommends genuine HP ink and toner supplies. HP does not guarantee Non-HP or refilled cartridges in terms of quality or reliability. You may experience problems if you do not use genuine HP cartridges. To resolve HP DeskJet 3630 All-in-One Printer ink cartridge error, replace any low or empty ink cartridges, and then try to print again. Also, if your printouts have smears of ink on the back, you can use an automated tool to fix the problem. It's possible that using the wrong paper for the print job will cause problems. As a result, double-check that the paper you're using is adequate. If it isn't, try reloading the printer with a different type of paper.